Returns & Exchanges

At VitalHeal, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unworn apparel. If your new fashion pieces don't fit or meet your expectations, we are here to make the exchange or refund process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.

• 3.
  Ship the Items

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.